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Frequent Asked Questions

You can book one of the pre-designed experiences online – go to any tour and click BOOK NOW. This will take you to the description and availability for the tour on the booking system which is provided by Fareharbor. On the booking page select the date and time and then the number of people in the booking. Enter your payment details and click COMPLETE AND PAY. Please note that the system will add a booking fee to the final price at the time of checkout.

To book a bespoke itinerary please use the CONTACT ANN message box to send details of what you would like, and you will receive a prompt response.

Yes. The Dram Queen uses Fareharbor to process all experiences. No credit card or personal information is kept on the Dram Queen’s website.

SSL is active on our website by Let’s Encrypt. Your details will be transferred securely over a 2048-bit encrypted connection.

The online reservation system is open up to 48 hours before the star of each experience. With less than 48 hours’ notice, it may still be possible to accommodate you – please use the CONTACT ANN message box or call to enquire.

We recommend booking in advance to avoid disappointment.

Yes. The Dram Queen can offer experiences throughout the year.

The minimum number for a reservation is 2. Once 2 people have booked the time slot for that particular experience it will be open for other people to join.

The Dram Queen can accommodate up to 12 people in her Dram Room.

Yes, the Dram Queen can welcome up to 12 people in the dedicated Dram Room.

Larger groups can be accommodated by prior arrangement in your own accommodation or elsewhere – please give plenty of notice.

The online booking system can accept payments by all major credit cards. Bank transfers [in pounds sterling] or PayPal can be accepted – please request details.

Online reservations can be changed for another available time or date at no charge.

The Dram Queen will make a full refund if a cancellation request is received 48 hours before the start time of the reservation.

If there is less than 48 hours the Dram Queen will do her best to offer alternatives times or dates, but this cannot be guaranteed.

No-shows will be deemed to have cancelled without notice and it will not be possible to offer a refund.

Where The Dram Queen needs to cancel the reservation due to unforeseen circumstances, a full refund will be issued.

UK licensing laws mean it is not possible to accept children under 18 years on any of the Dram Queen’s experiences.

All the Dram Queen’s Scotch whisky experiences include entertaining and informative tutored tastings but do not include a distillery tour. The experiences which can be booked online include a tutored tasting of 6 samples of Scotch whiskies and the exact list will vary from one experience to another. Miniature bottles are available for designated drivers into which they may decant their whiskies from the tasting to take away.

The experience will take place in the Dram Queen’s Dram Room on the family farm. Directions of how to reach it can be provided on request.

Smoking or vaping is not permitted on the premises or during any of the experiences.

Generally, in English but private experiences can also be arranged in French of Spanish.

Yes, the Dram Queen welcomes enquiries for private experiences. She has a repertoire of additional experiences you can consider, or she can work with you to create a tailor-made experience to suit your own interests. Please use the CONTACT ANN button to send her details of what you would like.

Once the Dram Queen has ascertained what you would like to include in the bespoke experience, she will send a written Proposal containing full details plus a Quotation including the total fees and anticipated expenses as well as details of the deposit required to secure the reservation, for your consideration.

Yes, the Dram Queen can provide experiences for larger groups by prior arrangement in your own accommodation or elsewhere – please give plenty of notice.

Detail of cancellation arrangements which apply to bespoke private experiences will be enclosed with the proposal sent for your consideration before you book.